Liebherr Appliances and Microsoft are working on a smart refrigerator that will offer customers in the pharmaceutical industry new possibilities for remote monitoring and predictive maintenance. An “Internet of Things”-prototype will be shown to the public at the Hannover Messe für Industrie (HMI) 2016.
This project is part of a collaboration between Microsoft and Liebherr in the area of refrigerator and freezer digitalization. Using machine learning – the automatic evaluation of data, with recognition of control processes and deviations – and Azure Stream Anlaytics for real-time predictive analysis, it is then possible to recognize any changes in the appliance’s refrigeration performance at an early stage. Well in advance of any actual damage to stored products, the system will generate a service ticket in Microsoft Dynamics CRM. The relevant technician will then be able to plan this into their service call.
Within the framework of new services, Liebherr is in the position to introduce new features and functionalities with greater speed and flexibility.